Help

I’ve been a member of Airbnb and a super host for about three years and I’ve hosted about 60 or 70 guests . Until now everything has run smoothly. However yesterday I received an e mail from Airbnb that said I needed to insert all my bank details agai... Latest reply by Stephanie

Hi I have a guest who has only paid part of her bill .now wants to add another person on ?I have advised it would be another £20 how does she pay this plus the other balance to airbnb Latest reply by Helen3

I just want to make sure I understand this correctly regarding the yapstone payments. They will be deducting another 3% for a processing fee? What other choice do we have?

.. Hello ... i need help about payouts Latest reply by Emiel1

Hey guys, I'm a fairly new host who just started in the beginning of August. Today I'm a little frustrated by a group of guest who left 20 minutes after arrival and demanded a full refund. They afterwards listed 3 points that didn't meet their "expectatio... Latest reply by Ling-Xiao0

I have tried to create a minimum stay of 7 nights but the listing keeps reverting to saying Friday and Saturday allow 3 night stays. I have gone into the customise each night section and changed this to 7, saved it, but it still appears showing 3 nights m... Latest reply by Emiel1

Hi I have a guest who has only paid part of her bill .now wants to add another person on ?I have advised it would be another £20 how does she pay this plus the other balance to airbnb Latest reply by Emiel1

Last month a guy booked me and then two days later cancelled me because he said he could not use tech no logo on the Sabbath. He wanted a key but I don’t use keys. He nagged me for a day about a key and finally decided to cancel. First he asked me to ca... Latest reply by Stephanie

FULL LIST OF CONTACT NUMBERS ARE AT THE END OF MY RANT Airbnb is fantastic. I'll never book hotels again if I can help it, and I think we'll all agree it's opened a whole new world of accomodation possibilities when you're travelling. BUUUUUUUT... they m... Latest reply by Hannah57

Hi fellow hosts! i change all bed linen and towels between guests. If a guest is staying for, say three weeks, how often would you change the bed linen and towels? if it’s not a personal question, how often do you change your own bed linen and towels?! th... Latest reply by Helen3