host email contact to solve problems

[Gary75]

Hi I am a host and my property is not listed.

My dashboard says it is but can’t find it when searching Murrah Australia

Cant find solution on website or email contact to solve

Please contact me ASAP.

Murrah – Luxury Holiday Acommodation.

Regards

Gary Pearse

[Eniko0]

I Gary,

I have the same problem. It is so frustrating. Could you also let me know if you have a solution.

I am Eniko in Budapest

[Lizzie]

Hello @Gary75 and @Eniko0,

Welcome to the Community Center, it is lovely to meet you both. My name is Lizzie and I am the Online Community Center.

It is great to see you already posting here in the CC. I hope you don't mind, but I have moved your discussion out of the Host Voice board, as it is an 'ideas' board for suggestions on improvements/enhancement for Airbnb and your post is more of a question. It is now here in the Community Help board. 

In terms of your post it is a popular question here in the Community Center so you are not alone. There is lots of discussions on this, which I would recommend taking a look at by using the search bar here. 

Other useful information, can be found here: Can't find my listing (Community Guide - created by hosts here in the CC), also there is this Help Center article: How are search results determined?, plus most recently there was a webinar on How search works, found in the Host Toolkit, which you might like to listen to. 🙂

Also, I had a quick look for your listing Gary and you will be relieved to hear that I found your listing on the first page, I did apply some filters, but I was able to search for your listing under Murrah. 

I hope this is helpful.

Lizzie