host wants to cancel my booking.

[Sacha18]

Hi there,

My hosts just contacted me saying that there was a mistake in the website as i booked the entire flat for 3 nights, but she want to rent the flat only for a minimum of 4 nights.

There was nothing written on the website or in her advertise.

The problem is that she already accept my reservation and she took the payment already.

i would like to know how do i get the full refund as my host want to cancell my reservation.

Thanks for your help 

[Natasa5]

https://hr.airbnb.com/help/article/170/what-happens-if-my-host-cancels-my-reservation

She didnt "took" your payment.. Airbnb has your money until 24 hrs after your check-in

[Quincy]

Hi @Sacha18,

I recommend that you contact Airbnb just to be sure of the situation. 

I was able to find the how to contact Airbnb guide in the Community Center.

Let us know how it goes!

[Sacha18]

She decide to accept my reservations, as it was going to be to much trouble for both of us.

everthing is sorted now.

thanks for all your support