how to accpet reservations

Kanchana0
Level 2
Sri Lanka

how to accpet reservations

we dont know how to accpet the reservations.plaese let me know.

 

kandy view hotel

kandy,sri lanka

3 Replies 3

@Kanchana0, I am not sure what you are asking for.

It seems like you already have set up a listing, and have already had at least one guest stay with you.

Since that means you have already accepted at least one reservation, what do you not know about how to accept reservations?

 

By the way, it seems like your property is a hotel, with more than one room available.

Do you want to only offer one room on AirBnB, or do you want to offer more than one room?

 

Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Kanchana0,

Welcome to the Community Center!

I was wondering if you've seen Matthew's reply? 

 

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Michelle1566
Level 1
Pittsburgh, PA

I too have this question.  I thought that accepting reservations was automatic.  I don't see a place where I actually accept or reject a reservation- so I'm confused.  

The reason that I'm asking about this is because on the mobile app I was directed to a page called Basic Requirements.  I have 2 requirements (that it tells me needs my action.)  One is overall rating.  And I understand that will come after someone stays.  The 2nd requirment is accepted reservations.  The description says, 'make guests feel welcome by accepting requests whenver you're available.'  The target is 88%.  I have absolutely  no idea how to achieve that target.