paying uncertainty

paying uncertainty

Hello guys, 

This is Gjyljeta. Im quite new in aribnb. 

I have one issue to clarify and really need your help. 

Can anyone pls tell me, how do I make sure a client who arrived at my house payed previously at airbnb? 

How to make this sure? 

When a client books a place, does it mean tey automatically make the paymnet at airbnb? 

 

thank you! 

5 Replies 5
Victoria57
Level 10
Strathpeffer, United Kingdom

Hi @Gjyljeta0 if you have a reservation that is showing as accepted then the guest has paid AirBnB.

thank you very very much! 

@Gjyljeta0  The ONLY cash you would take is for the taxes that you may or may not owe your tax office like we do in Hawaii.  I have to collect tax payment from my guests which is stipulated on my listing.  This is the same tax they would pay any hotel in Hawaii too. However, I would also like to offer up some additional advice about those coming to your home....DO NOT ever allow anyone to come to see your home prior to getting an "acceptance" from Airbnb reservation system.  I have noticed that other hosts will get requests from potential guests asking to see the accommodations prior to their actual booking.  Its a potential scam to get robbed. Its happened to me twice having guests ask me for my address before they have even paid Airbnb or before I have even Pre Approved them.  NEVER give out your private information to anyone.  Anything they will need, will come from Airbnb booking confirmation email.  I also had a guests, who booked my home, got the confirmation email, used the address to come see me , and canceled on me just so he could come to my home and offer me cash instead.  I reported him immediately by calling Airbnb.   He was removed from the community.

Take the time to read the many helpful articles that are on the Airbnb website as a new Host. It was very helpful for me a year ago when I first started.  Aloha, Momi, Superhost in Hawaii.   #LiveThere

If you feel that me or another host have helped you, feel free to click on the "thumbs up" button at the end of any post. Thank you so much.

Aloha, Momi

Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook


Thank you very much dear friend. 

Advices are always important. 

All the best,

Gjyljeta

Fiona2
Level 7
Pasadena, CA

In your Reservations area you should see "Accepted" in green and that confirms payment has been made to Airbnb. The most trouble I've seen people have with this is either 1) when a reservation is made at the last minute and 2) if a guest is trying to add more days or alter the reservation.

 

Usually it resolves itself but if you are concerned you can only accept reservations say, at least a week in advance and then any temporary problems have time to be resolved before the guest arrives.