please help me - i need guest out

Strummer0
Level 1
New York, NY

please help me - i need guest out

i have a guest sending me creepy text messages about liking me and calling me in the middle of night. i cannot figure out to contact air b n b on their site, and i cant find a way to get the ask an airbnb expert

please help

2 Replies 2
Kirstie
Former Community Manager
Former Community Manager
London, United Kingdom

Hi @Strummer0,

 

I'm sorry to hear about your experience with this guest, I imagine that made you feel uncomfortable. I hope you are ok. I can see you posted this a few days ago so I just wanted to ask if you have managed to contact Airbnb about this? If not, this Community Help Guide explains the best ways to contact them. 

 

I have moved your post here to a new thread so that it is easier for other hosts to find and give you advice.

 

Please let us know whether this has been resolved!

 

Kirstie

Cynthia-and-Chris1
Level 10
Vancouver, WA

Stay safe and call Airbnb immediately at 855-424-7262. 

 

Also, go to your guest's profile and click the little FLAG icon so you can notify Airbnb of this guest's behavior.

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