My earnings data is critical to my business decisions. This has been broken on the iPhone app for several weeks but this week it has completely failed on the webpage as well. The graph "spins" forever and then produces this error message:
Error 503 first byte timeout
first byte timeout
Details: cache-den19624-DEN 1560103108 2834914205
Varnish cache server
You aren't alone, several other hosts are posting about this and likely that's just the iceberg tip- it least you can know it's not you, Sally
i have had the same problem since the beginning of May.
Progress and earnings are bugging a lot on the computer and the page remain empty on iOS (iPhone XS). So it is totally impossible to manage my listings with an iPhone or iPad.
I have called Airbnb helpline dozens of times, they told me that a lot of hosts are suffering from the same issue, and that the technical services are working on it.
But nothing has changed and this terrible problem is still there.
It is absolutely impossible to manage properly our listings anymore...we really need help !
Maybe things can change faster with you Stephanie.
This has been happening to me no matter what device I use (iPhone app, computer, laptop). It used to work occasionally after they changed the layut but now nothing seems to work. I get the sae error message as reported above. Everything else in "Progress" works but not "Earnings."