refund

refund

A guest wants to check out a day earlier, how can i refund 1 night back to the guest

2 Replies 2
Cynthia-and-Chris1
Level 10
Vancouver, WA

@Nat-And-Nidy0 Alter the dates of the reservation. Your guest will have to approve this change then Airbnb will take care of the refund. 

Cormac0
Level 10
Kraków, Poland

@Nat And Nidy

 

how many days was your guest staying this could affect his weekly or monthly discount, weekly >7 day Monthly >28 days that provided you set this parameter of course.

 

Your guest may be getting back less money than he thinks under the above circumstances.

 

If you've been paid already your guest will have to go through the resolution centre.

 

 

Regards

Cormac

The Explorer's Club Krakow III