reviews

[Tina-And-Robert1]

I am not sure how to write a review.  If you have people staying and they behave and they are quiet and well

behaved etc then what do you say - do you rave about them or just be nice??

Is there a format??

Tina

[Ana1136]

@Tina-And-Robert1 there is no format, you can write whatever you want no matter how short or long it is. I just write "Name of the person booking" and his friends were great guests, I recommend them. I think it is enough for good guests. 

[Ange2]

@Tina-And-Robert1    No format,  some hosts write long reviews some not.  

I never write anything personal/private, nor do I mention the name of the guest's guest. I add "easy to host" or "super easy to host"  for guests who are, so that future hosts know they were not a pain or overly demanding. Clean, tidy, respectful, responsible, friendly,  good communication  are also words I use.

[Linda108]

Hello @Tina-And-Robert1   What a beautiful BNB you have!  The pictures are stunning.  However, you have made a newbie Air BNB host error.  You have listed all three bedrooms under one listing which means a guest could potentially book the whole place not just a single room.  You need to have a listing for each room and if you want for larger groups you can set up a listing for the entire home.  I know this is not what you asked, but it can be a big problem and you will ultimately be penalized as a host.  That is not your posted question I know but you might suffer big penalty as a host including listing suspension if your listing is not correctly representated.

As to your question, I am fortunate enough to have lovely guest for the most part and actually enjoy making my review fairly personal.  If a guest is annoying I might be neutral as long as they did not cause damage, break house rules or disrespect the property.  On a couple of occassions I had to not recommend a guest and I would address the general area of concern in the review. 

[Tina-And-Robert1]

Hi Linda

Thank you for your message re the three rooms etc.  It has been worrying me how to do this as if one person books a room then it shows on the calender that we are booked out and so no one else trys to book.

But if listing three times for three different rooms - do you need to give different name or heading for the advert??  Plus if someone wants to book three rooms which does happen often, say if they are coming for a wedding etc. I dont want to put entire house as we do not

offer use of the kitchen - it is for Bed and Breakfast?

I have tried to speak to someone at airbnb or at least email them, but there is no way to do this.

So I would appreciate any hints on this matter

Tina

[Ana1136]

@Tina-And-Robert1 you can still list the entire place and in the description explain that the guests won't have access to the kitchen. Many hosts do that.