superpost

[Sophie1034]

my all guest leave for my apartment reviuw, during this 3 month every guest leave. but site tells me this.. 

Trips reviewed

Superhosts are reviewed by at least 50% of their guests in the past year.

18%

50%

please help me, is this some mistake? or what can i do. i have one current guest, i will ask to leave reviuw, and one futer guest this month.

[Alon1 · Accepted solution]

@Sophie1034 

Yes, it seems to be a global problem started today.

See similar thread started in UK a few hours ago.

Incorrect progress reporting by AirBnB

Incorrect progress reporting by AirBnB

.

.

[Sophie1034]

thank you very much, but will someone explane us wahts metter? 😞

[Alon1]

@Sophie1034 

None of us can explain.

It's what's called a 'glitch'.

It's a technical problem which only Airbnb Technical department can resolve.

There are many glitches on Airbnb. 

It normally takes anything from a few hours to a few days to sort out.

[Hong31]

I don't understand why airbnb told me this

Your trip reviewed: 18%

Target: 50%

 I think it's a wrong number and I want to improve this error soon because it greatly affects my super host title.

[Alon1]

@Hong31 

I just explained above it's a Technical error affecting all Airbnb Hosts around the globe.

Also, click on this thread how many reported it in the past few hours.

Incorrect progress reporting by AirBnB

The error can only be fixed by Airbnb Technical department. 

[Sophie1034]

its very wrong, that we can not contact to airbnb and tell them about some problem 😞

[Alon1]

@Sophie1034 

You can report it.

On the other thread one Host Rachel mentions she already reported and everyone else can as well.

 Rachel wrote:

 I've just checked my dashboard & I'm usually around 75% and it's showing at 16%.

So definitely a bug, which I've reported & you are able to report/log it as well.

You can always report to Airbnb Customer Service:

phone, email, on-line chat, Twitter.

[Sophie1034]

ooh thanks, but i can not find some email adress where i can report it, i swote some emails, but they said that can find answers here 🙂