system problems

Tessa47
Level 1
Minneapolis, MN

system problems

I am new to Airbnb and I have received multiple texts stating that possible guests have sent me messages and that 1 has set a reservation (for 2 days even though my minimum is set for 3 nights). I have looked on my profile under reservations, messages and everywhere I can think of to respond to these inquires but there are no messages or reservations on my profile.  I can't see a place or phone number to call for tech support.  How do I go about resolving this?

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

Hello @Tessa,

Your profile shows you do not have an active listing, so something is wrong if you receive messages/reservations.

Maybe contact Airbnb:

Airbnb Help: contact 

or

Contact Airbnb: A Community Help Guide [UPDATED] - Airbnb Community 

Best regards, Emiel