the worst customer service for hosts

Lotte15
Level 1
Amsterdam, Netherlands

the worst customer service for hosts

Hello, can anybody please just help and give me a call and not hang up or promise to call me back??? Your customer service is impossible!!!!!

 

I am trying to find a way to receive helpful customer service from airbnb. I have hosted 12x with 4,8 rating  so far. Unfortunately my AND NOW THE COMMUNITY TURNS OUT TO BE **bleep** AS WELL SINCE I VAN NOT TYPE OR CORRECT!!!!!  airbnb nightmare became true.

 

A girl from Seool checked in and started freaking out because of a missing hairdryer, plastic in the bin and 

 

 

 

 

 

 

1 Reply 1
Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Lotte15,

 

Welcome to the Community Center.

 

I'm sorry to hear about this situation. However, I'm afraid that the Community Center is unable to help you with this since this is a place where hosts can share their experiences with each other. 

 

Maybe you could try a different method to contact Airbnb? I was able to find a guide on how to contact Airbnb—I thought this might be helpful for you.

-----

 

Please follow the Community Guidelines // Volg de communityrichtlijnen

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.