we were Badly Played

[VoHai0]

One of the holidays, there were a lot of tourists traveling in the region, the hotel played dirty by renting one of our rooms on Airbnb and bringing along two other natives, a total of three. They request must be served. Then they demanded to rent an extra room and pay directly, We were fooled because we are new host, we did not know that they would make false comments, harm us.While we still think they are good, fun but real guests they are the owners of the hotel nearby, they are deliberately lowering our prestige on Airbnb.We asked Airbnb to help investigate the behavior. 

Thanks