what message guests receive before arrival

Birgit0
Level 3
Long Beach, CA

what message guests receive before arrival

It would be very helpful to know what message, if any, guests receive from Airbnb just before arrival.

5 Replies 5
Cynthia-and-Chris1
Level 10
Vancouver, WA

Nothing unless you send them a message.

Barb6
Level 10
Stevensville, MI

When i travel via ABNB i just get a reminder that I have a trip coming up and the dates.

As a host, i send a reminder of where to park, do you need anything, how can I help you... and things like that. Oh and if they can give me a general idea of arrival time.

 

@Birgit0

 

We send an sms the night before with the address for the GPS and ask them to call 30 minutes before arrival.  That way they have the address and contact number on their phone.

Scott80
Level 10
Honolulu, HI

I send a copy of my house manual and the codes for lockbox and door keypad.

Birgit0
Level 3
Long Beach, CA

Airbnb does not send the guests the detailed directions that I wrote on my page?