Airbnb Plus Program

Shawn221
Level 2
El Dorado Hills, CA

Airbnb Plus Program

Has anyone had a good experience with this Program? 

2 Replies 2
Kath9
Level 10
Albany, Australia

@Shawn221, I'm not with the Plus program but I am yet to see one positive comment on this forum about it. I also had a guest stay recently who had gone through the Plus process and wasn't happy. If you search this forum, you'll find plenty of comments about it. 

Kathy

  Ive read a lot of the negative Plus posts, Just wondering if there were some that felt otherwise since Im half way through the program.  Luckily I did not have to pay, like some others, We were invited to be a part of the program for no cost to us.  When I saw that Plus would get higher visibility, more bookings and superior customer care, I jumped at it.   Since I have had an issue (mid stream in the process) with LACK of customer service , I decided to search the forum and found only negative comments which has made me want to pull out of the program before committing.   The problem is,I keep getting messages that I need to reschedule my home inspection and photo shoot,   when both of these things occurred over a week ago.  The day after the the inspection and photo shoot I got a message of recognition this part had been completed and I would be receiving my report soon.  This message stayed for 5 days then went back to schedule your home visit with an apology that the inspector did not show up.     I have not been able to reach anyone who can help me or who knows anything, I was told this was not their department and they would pass on the message and someone would get back to me.  surprise, no one has gotten back to me.  Maybe a blessing in disguise.   I think I will gracefully bow out of completing this and stick to a regular listing   

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