Airbnb has been a viable rental property platform for more than a decade. It is my understanding that there are numerous others like myself who need to have the ability to customize the cleaning fees based on length of stay.
I have called Airbnb Support about this numerous times in my 6 months as a property Owner/ Host. Airbnb told me they hear this complaint frequently and suggest I put my complaint in writing, so the Airbnb management will read/see/learn of omissions in the Owner Platform and get addressed/changed and improved. But THAT has not been the case either!
Apparently the "right" people in Airbnb are NOT reading or adressing legitimate issues/concerns/platform delinquencies. Evidently Case
managers and Technical support staff are not reading these comments either because there has been no change.
As a property owner who uses this platform to rent my seasonal cottage, I have explained that in Spring and Autumn, which are the "shoulder Seasons" to the height of my Peak Summer Rental periods, I will rent for shorer spans of time and the cleaning fee should reflect this. If a traveler sees the cleaning fee costs as much as one rental night, of course s/he is not going to book- that is not logical. In contrast during Peak summer weeks I only rent in blocks of seven nights, and the cleaning fee is necessarily commeasrant, much higher for that amount of rental time. Their currant system/ algorythm NEEDS TO & SHOULD slow for this.
PLEASE ADJUST & REMEDY THIS ISSUE.
It is logical and reasonable to vary the prices charged for cleaning.
The way their Cleaning fee system is now is poorly set up: we, the owner community, are only able to list one cleaning fee. So for example if a guest wants to stay for one night in May, the cleaning fee is $25, but a 7 night rental is $125. they will be charged the same amount as a guest staying seven nights in August. That does not make sense so I have to list a very low cleaning fee in order to attract shorter rental periods....and then explain in a text thread to that renter requests that the fee is higher since their stay is longer.