I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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I clearly blocked some dates on my calendars for personal reasons. How was a potential guest able to request those dates???
Then the dates are not blocked !
(i know it is a stupid answer...)
You have two listings, did you check on the specific listing the dates were blocked ?
Best regards,Emiel
The dates for both rooms were definitely blocked. When I did it .. I checked and double checked to make sure. Regards... Cynthia
@Cynthia194, was it a request or enquiry? Guests can only request dates that are available, so they must not have been blocked. I believe an enquiry might work differently - they can just contact you and ask for dates. I've had this happen when my calendar has been booked or blocked and someone has messaged me asking if they can book anyway (which is weird and annoying).
You got me thinking that maybe I missed that. So I went back and checked. It was a request not an inquiry. Also the last day of the original days I had blocked still has my personal note on it. I'm very upset because I am a super host and did not want to jeopardize my status so I accepted the reservation. Now I have to put some home repairs on hold and rearrange my schedule. Ugh! Thanks for responding. Cyn
@Cynthia194 Sometimes when I block off dates using the mobile app, a few seconds later they unblock on their own, so I have to re-block them. Must be a glitch. But maybe thats what happened with you as well.
I always triple check now when I block dates off since I have to re-do it all the time!
Well, I blocked the original dates from my laptop, not my phone so that wasn't the problem. However, I will take your advice and keep checking next time... although that doesn't seem right. Oh well... I'll be blocking off more dates soon because I am dog sitting for 10 days. I will be more vigilant about checking it now. Thanks for responding... Cyn