I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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I had Easter week blocked for my own family as we also use tha place that we rent on airbnb and I have received a reservation request for those date. I thought I've made a mistake and didn't block the dates correctly or something, buy when I declined the reservation the dates were already blocked indeed! So why did I even get a reservation request for those dates? Seems like an airbnb problem to me. Has anyone experienced the same?? It never happens when the dates are blocked by someone's reservation, but this time I have nanually blocked the dates. Thank you! Julia
Sounds like there is a glitch in the system and you may have to get AirBnB to look at it.
I too have had problems with people requesting to book when I've been blocked. Do you know how to get ahold of a real person at ABB?
I too blocked out for 2016, until the month of May and have had 4 requests for booking! I'm confused about this and seem to have a very hard time with their calendar too. Also when I click on the unlisted it won't let me. I really do this this is a web design problem that ABB has. Even after I signed out and signed back in, and refreshed the page; it still won't let me unlist!
This seems like it is a good site and have friends in NY that host and love it, but I have had nothing but bad luck so far. If there was a phone # that I could do a chat with them with, I would!
Hi Julia
Did you get a response to this? I'm experiencing the same thing. I've blocked out one of my properties yet ABB is still allowing bookings that I obviously have to decline making me look disorganised. Did you resolve anything?
Sally
Same here. My dates were shown as still being blocked, but a request came through for those dates. It is frustrating when a glitch makes you look like you aren't doing the things you should be (and are) doing.
I have had the same problem with someone booking today. When I looked at my calander all my blocked dates (which I set a few weeks ago) were not blocked and available. This seems like a system error as I didn't unblock them. I have no idea how to report the problem to AirBnB. Does anyone know how to do this??
Bernard
The platform has a lot of glitches: we constantly have dates automatically unblock themselves, but only in the month of July. Or we have dates that block themselves....you can't really rely on accepting bookings without doing a quick check to ensure the dates are free. It's a pity that more money has not been invested in fixing what are pretty basic problems with the booking platform.
I am new to AirBnB, but am having exactly the same experience, with dates which I had blocked off, being opened. The first two times it happened, I thought it was my mistake. But it has now happened for the third time, and I can categorically say that I am not at fault. This doesn't inspire confidence!
It happens constantly - July and August for us - every few days dates would automatically become free. This evening - a Monday in September made itself available! Always check your calendar when accepting a booking as the system is very creaky.
Hi All
Someone tried to book with me but their dates overlapped with someone who had already booked certain dates, so I declined them.
So airBnB blocked my calendar for the entire 3 weeks. The trouble is, my guest arrived in town two weeks early and could have used the room, but she couldn't book it.
Has that happened to anyone else?
Is that fair? Is there a way to unblock it or let them know they have done the wrong thing by you?
Is there some way to get in touch with airBnB and let them know?
I'd appreciate some feedback. Thanks, Lex
How do you edit your calendar to free up dates that the system has wrongly blocked out?
Does anyone know?
AirBnB?
Hi
It has happened before that simply all dates get blocked like one year ahead. Now it is happening repeatedly, I dont even want to think about how many bookings I have missed. This is just an incredible error and there doesnt seem to be any way to reach people responsible for the site