I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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Hi,
Could use some advice- essentailly my lease ends August 31st 2016 and I have another place here in New York so I have been placing my other apartment on Airbnb to save money (paying 2 leases). A friend found someone who can take over my lease for the month of end of June- July-August.
I need to cancel the rooms that have been booked for those months- any one have experience with cancelation policies/fees?
Should I just deactivate my Airbnb account?
I have someone coming in July that want me to cancel as the Host. I have strict as my policy , She says it will mean she looses all here security deposit if she cancels. I am a super host and if I cnael I will loose my status . How do I do this ?
You do not, she does, and nothing to do with a security deposit that is only called upon if there are damages.
You can always offer a full refund, as simple as clicking a button. Guest lose nothing except very small Air fee.
Sandra can you please tell me how to issue a full refund to the guest cause when i try the max is only a 50% as a stric policy please help me 😕
When this has happened to me I have had a message from Air saying something like ''So-and-So has cancelled, offer full refund?'' I clicked the button, success. I am on strict too.
Hello everybody!
I cancelled reservation for November becouse my flat is not available at that moment and a guest reserved it instantly, becouse my properties from some reason weren't good adjusted, i was using my phone and i didn't noticed that instant booking is on..i'm fresh on site, this is my first listing.
I cancelled reservation immidiatly, and it was written that my cancellation will be observed within 6 months..and that every next cancellation i will pay 50 dollars..
now i don't know will airbnb charge me anything? will i pay some penaltie fees?
Can i do something about it?
Tnx in advance!
Ines
P.S.
When i don't wan't instant booking i adjusted it in settings - booking- no one can book instantly, they have to wait for my answer? Is that it, is that all that i should do? Than i will recieve , before someone want's to book, their message, right?
I know i sound stupid with this questions, but i'm new and i really need help and i like to be sure 🙂 tnx