Cancellation

[Lisa1702]

Hi, new to Aribnb, I had a calendar sync problem with VRBO and wound up with two guests booked for the same weekend. I cancelled the Airbnb, took the $50 hit as it was my oversight. My guest of course was very upset, somewhat hostile, I am sick over this. Any advice. I sent a $200 Aribnb gift card for the trouble. I feel absolutely horrible

[Paul154]

@Lisa1702 

While you haven't told us how soon the cancellation was, your $200 rebate was over and above.

You are new. You were penalized. Airbnb was able to house them. Airbnb may even pass along your $50 penalty to them.

Keep you money, learn your lesson and try better in the future. 

Good luck

[Kate-Mary0]

@Lisa1702 Are you using software to sync your calendars?