Cancelled booking accidentally

Ally7
Level 2
Hong Kong

Cancelled booking accidentally

IMG_5241.PNGMy guest reserved and paid for it, but two minutes later, she said she want to cancel it and change another date. I accidentally cancelled the reservation for her while i am taking care of my baby. I will be the superhost very soon, will airbnb consider this as a special case so that I don't have penalty of cancellation?

3 Replies 3
Cynthia-and-Chris1
Level 10
Vancouver, WA

You'll need to Contact Airbnb directly to plead your case.  Never cancel a reservation.

Thanks, i am so worry about it.

Hello how can I reinstate a cancelled booking

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