Cleaning fee

Arwa1
Level 1
Mumbai, India

Cleaning fee

My guest expects me to provide cleaning facility while she has booked my house? Does the cleaning fee mean that i am expected to provide this service?

4 Replies 4
Marit-Anne0
Level 10
Bergen, Norway

@Arwa1

The cleaning fee is normally for the end cleaning, but not for cleaning during stay.

Ok great thanks. 

Jann3
Level 10
Santa Rosa, CA

I agree with @Marit-Anne0! Cleaning Fees are for between stays. They are there to ensure that EITHER you can spend time/energy cleaning up after THIS guest, or to incentivize that guest to keep it clean enough so you are NOT spending that time after they leave cleaning up after them. Cleaning fees are NOT for housekeeping services during stay.

Jann3
Level 10
Santa Rosa, CA

Oh, also, you don't say how long the guest is staying. IF that guest wants housekeeping, send a change form with a daily fee for housekeeping services. When the guest approves, you are set.

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.