Hosting

Question: How does the cancellation policy work? I have selected the moderate policy. My understanding of this was that if a guest cancels 5 days prior to check in date that they would be charged? I had a guest cancel monday for a wednesday booking. I... Latest reply by Christina238

Hi!I have very much enjoyed hosting for over 4 years now, and am an airbnb superhost. But I am very concerned about the increasing number of airbnb guests who post misleading or deliberately unrepresentative pictures on their profiles. If we are to welcom... Latest reply by Harry-and-Sharron0

Sorry if this topic has been discussed before, but it has occurred to me that the review system could use a simple addition: guest history. Let's face it, there are "bad" guests out there. The problem is that a host will have no idea that he/she will be... Latest reply by Mike896

I had a double booking and have accepted the penalty but I think it may have been caused by an outsider terrorising my account and unblocking my calender so it can then be double booked. I have been receiving emails from Airbnb asking for my account detai... Latest reply by Gillian19

Experienced host. I received many payments in 2016, last one on Dec 28. Then on April 1, my first 2017 payment was rejected, and Airbnb says my account info is incorrect, even though nothing has changed between now and when it worked before. Even so, I h... Latest reply by Pam249

Hi I have received over 900 5 star reviews but it still pisses me off and effects my rankings when I receive 2 star reviews for asking guests to follow Airbnb Policy or our House Rules. These reviews should be struck out immediately. For example, a guest ... Latest reply by Robin4

Hallo zusammen, im Rahmen meiner Masterarbeit untersuche ich das Themengebiet der Sharing Economy und gehe dabei auf die Sharing Plattform Airbnb ein. Und hierbei seid ihr gefragt! Für meine Befragung brauche ich Eure Unterstützung und würde mich sehr fr... Latest reply by Alina115

I am wondering what your experience has been if you changed your cancellation policy from Moderate to Strict? Did this impact your bookings? Was there a decrease in guest interest / bookings?Do you have more unbooked days in your calendar? Any other info ... Latest reply by Rachel177

ok, I have payments going to one account (paypal), but now want to set up a second account (bank), tried doing it, but the process does not ask me for any bank details?, so how can it work???? Latest reply by Garry58

I just started hosting in Oct in coastal Maine. My place does not have a full kitchen but is a private suite with extended stay amenities - microwave, fridge etc. Everything but a stove. There are a lot of summer and fall tourists so I was full Oct and No... Latest reply by Emilia42