@Sarah (BTW, Nice reviews and great listing you have!)
its not complicated. For example:
If a listing is rated 4* 50 times out of 100 than there is probably something serious wrong with this stay!
If a listing has 4* for cleanliness, than you need to improve and clean up!
If a guest had a great time but wants to make some constructive points,
tell host in person or leave a private feedback!
BUT, If a listings shoes 5* in ALL categories and 5* overall rating from 134 votings,
and a guest is giving a 4* THAN ITS PROBABLY THE GUEST 😉
AND THIS WOULD BE A POINT, I'M PICKY WITH ACCEPTING GUESTS OR NOT!
It is very important for other hosts to reply on unfair ratings.
I try always to read reviews GIVEN (from guests) to other hosts to understand
what kind of person coming to my house and running around with my key.
All HAPPY CAMPER are welcome!
Here is the listing Cecilia was complaining about:
134 reviews
In all categories 5*
Beautiful Apartment
Right on Australia's Gold Coast, almost Ocean-Front
And NO, I would not host her.
Here the listing (not sure if they allow a link):
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**[Link removed due to safety reasons - Community Center Guidelines]