Take pictures before EVERY new checkin after your listing is totally prepared for the new guests. A picture of the blankets - everything.
in 5 years hosting a 1000 guests , this is not normal or acceptable ! Make a claim if they steal your items. This needs to be done immediately they check out and BEFORE your next booking.
Also message the guest.
‘It was great hosting you, hope you got away ok. Just cleaning now and we are wondering if you moved some blankets? There were 12, see picture taken just before you arrived - could you let me know where they were left and maybe also check your bags as in the rush to leave your stuff and mine can easily have been jumbled together! Appreciate it, thank you.’
non accusatory, if they took them, it’s eaay for them to say, ‘hey, yes, so sorry they got bundled up with our clothing. Once home we’ll post them back to you’
still raise the claim immediately with Airbnb. As back up and proof you are making a call for compensation and if the guest doesn’t respond or return items you have an open, documented case. Keep everything re guests to airbnb platform, do not use WhatsApp, etc.
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