I received a "Reservation Confirmed" email today but not the "Booking Inquiry" email

[Kelly0]

Hello,

Today I received a booking inquiry and I responded and accepted via my iPhone app. I only received the "Reservation Confirmed" email and neither the "Booking Inquiry" email nor the dialogue from the future guest. This is a hiccup somewhere as I generally always receive a "Booking Inquiry" email. 

Any thoughts on how to report this?

Thanks,

Kelly

[Linda0]

Hi Kelly -
Sometimes experienced airbnb travellers will request the reservation without making any inquiry to you. In that case your option is to accept or decline.
Happy hosting.

[Linda0]

Hi Kelly -
Sometimes the experienced airbnb travellers will request the reservation without making any inquiry to you and in that case your option is to accept or decline. When I was on the phone withe Airbnb I was told they sent me an email, but it was really slow getting to me. Maybe they are having more glitches with emails again.

Happy hosting.