I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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Hi,
I recently noticed that although my rate was set for £50 for a particular night, when a booking came through from Air Bnb it said the rate was £49. Has anyone had this issue or know how to make sure it doesn't happen again?
Thanks!
Should be the booking fee but also lately payments seem to fluctuate by a £ here and there.
Mel
Yes I have had this 3 times now for 3 separate bookings. My price is £23 per night but air bnb charges the guest £22 then takes £1 as a service fee. Leaving me with £21.
ive tried to find a way to contact air bnb as to why this is happening but it keeps directing me to the community centre.
yes i have the same issue for at least 6 months
contacted AirBnB about it - they knew about the bug but seems they did nothing to resolve it
I have contacted them so will see what they say.