To join the family collection you need reviews by families.Many guests will not id their children as such, you cannot change adults to children once a reservation is made. Airbnb support response was as follows: MARCH 3, 2019Airbnb Support11:22 AMHi Geor...
Latest reply by
Ian-And-Anne-Marie0
Hi all, this is my first time posting here! I've been an Airbnb host for two years and have had wonderful guests and reviews. I'm now leaving town from the first week of April till at least the end of July, and am looking for a co-host to handle things i...
Latest reply by
Rua0
Hello fellow HOSTS, We had a guest with an account "from San Fransico, CA" instant book for 2 adults and 1 infant. His profile picture was of him and a woman and he messaged saying he was traveling with his infant child - the booking was for a twin size ...
Latest reply by
Ann72
Is there a way to set maximum number of guests to 6 adults and 6 children, rather than just 12 guest? Our place sleeps 12 but is really suited for 2 families. We have had problems with 12 adults staying there. In the maximum guest field I cannot find a ...
Latest reply by
Jeff158
Suddenly I see the new guests format for inquiry to book - of course, without a photo and this is already a challenge. But NOW they (guest) have 5 reviews or 2 reviews, HOWEVER, I am not allowed to see them before I accept their request ???? Am I caught i...
Latest reply by
Clara116
I thought it was worthwhile sharing a horror guest story with the Airbnb community. Having read many similar stories on community I know this sort of thing thing happens alot, but my concern is that the Airbnb feedback system actually leads to hosts not ...
Latest reply by
Geri26
Hello everyone,
Neighbours are a key part of where we live and rent, whether you live in close proximity with them in an apartment block or in a detached house with someone across the road. They can become friends that help us out if we’ve run out of...
Latest reply by
Helen427
LizzieFormer Community ManagerLondon, United Kingdom
Hello Community!I am a Superhost who had to stop hosting last year when I was diagnosed with Cancer. I rang and spoke to an Airbnb adviser who was very understanding and said I could keep my Superhost staus and put my Listing on hold and come back if I go...
Latest reply by
Robin4
Hi All I'm completely new to this and keen to get some feedback. We've just done up my flat and posted on Sat. Here is the listing: https://www.airbnb.co.uk/rooms/33460940?s=51 What do you think? Would you stay here? Any feedback, tips etc welcome! Thanks...
Latest reply by
Jennifer1421
Does anyone know if Airbnb is doing anything in regards to the recent Collier County Florida, Naples area, decision to not allow short term rentals under 6 months?
Latest reply by
Gina205