Listing Description Format Changed

Helen213
Level 10
New York, NY

Listing Description Format Changed

I just noticed the the lovely and detailed description of my listings that I took the time to format for easy reading show up as one HUGE paragraph for any searching via the website with Chrome.  Why  would Airbnb do this?  I just realized this maybe why some recent bookings the guets clearly did not read the details, it is just too hard.

 

I tried to clean up and lessen the information and offer to send via a pre-formatted letter a full description for those who like details......like me.

 

Has anyone else come across this issue?  Or better yet, are able to have there formatting hold up in the web and the website - i.E. Bullet points, spacing between paragraphs and such.  I am usually pretty tech savy but this has me stumped.

1 Reply 1
Susan151
Level 10
Somerville, MA

@Helen213 . It is ugly and illegible now, isn't it? They appear to be stripping the formatting using a Substitute function, or something similar, so there is no way to over-ride it.

 

I am creating a message with the listiing details, and plan to send it to anyone who books or inquires. I will send immediately so that they have the 48 hour grace period to cancel without penalty. I can't imagine hosting people who don't know they have to walk up a hill, or that they need to take a bus to the subway, or, or, or, all the important bits of information I include in my listing.