A guest wants to add a day to their reservation. I have gone to 'your reservations' and clicked on 'change or cancel'......then I changed the leave date (adding a day). The screen automatically changes the total due, then I confirm that I want to sa...
I had a guest with a very noisey 3 yr old who was bothering others so I moved him to a more expensive property not close to others. I need to unbook his room so I can re rent it. I tried to do a reservation change but the charge was way expensive since ...
Dear Sir/Madame, My name is Elia and I am a host.I would like to ask you about a review. My guest left some days ago. He was a senior and not very computer literate. He sent me his review as a message. I have tried to explain to him where to find the revi...
Latest reply by
Marcus0
Hi All, I wonder if you can help me - our lovely guests checked out yesterday leaving the apartment pretty neat and tidy, BUT when I was cleaning the Master bathroom I found two chips in the beautiful, designer hand basin that weren't there before. I che...
Latest reply by
Lisa7
With the new announcement of President Obama that he will visit Cuba next March 2016, Cuba has became again news in the web. Now many travelers are interested in visiting the country, and know the particular way of life of cuban people. Are there enough h...
Our listing seems to be buried on page 3 or 4 when we do a serch. Is there anything we can do to have it appear on the first page
Latest reply by
Myriam5
whats happening at airbnb. i have not been delisted like some absent landlords. I live in the flat with my guests, but i cant find my listing when i search. i cant phone airbnb because thier land line, while it accepts calls, then either leaves you in bla...
Latest reply by
Lizzie