What hosts are saying

    If I have a guest who has been with me for a while, I don't want to leave a review every single week. How do I avoid being prompted to leave a review for a long term guest? And how can he avoid being prompted to review me as a host? Will not submitting... Latest reply by Marcus0
    A guest wants to add a day to their reservation. I have gone to 'your reservations' and clicked on 'change or cancel'......then I changed the leave date (adding a day). The screen automatically changes the total due, then I confirm that I want to sa...
    I had a guest with a very noisey 3 yr old who was bothering others so I moved him to a more expensive property not close to others. I need to unbook his room so I can re rent it. I tried to do a reservation change but the charge was way expensive since ...
    Dear Sir/Madame, My name is Elia and I am a host.I would like to ask you about a review. My guest left some days ago. He was a senior and not very computer literate. He sent me his review as a message. I have tried to explain to him where to find the revi... Latest reply by Marcus0
    Hi All, I wonder if you can help me - our lovely guests checked out yesterday leaving the apartment pretty neat and tidy, BUT when I was cleaning the Master bathroom I found two chips in the beautiful, designer hand basin that weren't there before. I che... Latest reply by Lisa7