I had a guest instant book for a checkin today. We have a st...
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I had a booking where guests checked in on 29th Dec 15 and checked out on 1st January 16. The payment is sat in pending on my transactions. I can't find a contact email address on Airbnb site to address this issue so have posted on here. I would like to receive the payout due for this guest booking that has been fulfilled.
I have since had another booking that has been paid so I think Airbnb has made an error.
Have wasted an hour searching for contact details for hosts but there are non which is a bit off really.
I see that I am not the only host that has had payout problems.
Can the staff at Airbnb address this issue and put some contact details on their site for hosts that don't involve the guests.
Thanks
Andrea
Hi Andrea, i have a problem almost same with you too. My guests checked in on 26 Dec and checked out on 29 Dec 2015. But until today, i have not received the payment. Maybe some error ?
I am having a similar issue with a reservation that has already occurred sitting in my pending transactions. Did anyone find a solution?