I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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Like a few other things, it is rather difficult to find a direct link to the host voices forum. I only got there through trial and error and a few detours. It doesn't come up directly in the search function here, would be nice if it did, as there are a few things now, particularly a good suggestion about the ratings system, which Sandra started.
https://community.airbnb.com/t5/Host-Voice/idb-p/host-voice
Ahhh.. I now found it also in the drop down menu on the top, under discuss, but only on my laptop.
In any case, please go there and support Sandra's post with a thumbs up. It takes 20 thumbs up to remain in the popular section.
@Annette33 YOU rock for doing this...and beat me to the punch...lol.....I was actually texting Sandra back and forth when I realized you had posted it. haha.. Good on ya! But yeah, we both agree it should be easier, but I understand why ABB doesnt' put it into the same area as the discussion rooms because then the new hosts would go there and start posting "How do I contact Airbnb" there too! 🙂
Please everyone, go to the HOST VOICE and give @Sandra a Thumbs up on her really great idea for guests ratings to get some traction going on this topic.
Great way to contact Airbnb or via Twitter at AirbnbHelp / Facebook
@Annette33, thank you for doing this! We see weekly complaints here about the rating system, we have a chance to make it better. And for those who disagree (and there have been a few) they can add their voice in the comments to make it all the richer!
Glad you like the idea.
I have had 16 thumbs up and 10 comments in 7 hours, so people have a bit to say. Good.
Hello @Annette33,
Thanks so much for sharing your feedback and spreading the word about Host Voice further. The main way at the moment to reach Host Voice is via the 'Discuss' tab on the CC's top header bar. At we speak, the team are looking into this and we hope that we can make this section more prominent in future designs! 🙂
Lizzie
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