Hosting

I've been renting out my family's summerhouse in Sweden for three summers now. The last two summers I have gotten nothing but 5 star reviews, but this one I've gotten two 4 star and even one 3 star. I don't really understand what is happening, I'm doing e... Latest reply by Mike1034

I just noticed the the lovely and detailed description of my listings that I took the time to format for easy reading show up as one HUGE paragraph for any searching via the website with Chrome. Why would Airbnb do this? I just realized this maybe why ... Latest reply by Susan151

Background: guest had 2 prior reviews, 3.5 total rating. I gave him a shot but he clearly hadn't read House Rules, has been messy / leaves things out / dishes in sink, packs of empty beer bottles / playing music and inebriated singing 1 hr into q... Latest reply by Branka-and-Silvia0

So Airbnb collects these taxes. I was around from before they started, so I have some idea of how much they are. Right now my guests are pay 32%!!! I can only calculate 15.25%. NC Sales tax: 4.75%Meck County sales tax: 2.5%Meck county Occupancy tax: ... Latest reply by Ela29

I've seen a few posts related to the cleaning fee but wanted to inquire and ask if any of you hosts have actually requested an update from AirBnb for their App? The "cleaning fee" is a per trip fee currently, and is not adjustable other than amount. This... Latest reply by Inna22

I have been hosting for about 1 year. We have received 25 reviews, averaging, until now about 4.6-4.7, just under the "superhost" mark. Today someone left a 1-star review and the comment, "not what I expected." They did not even spend the night. Husband p... Latest reply by Kath9

Oh man, I feel a little bad about asking, but... we had blocked off every day this summer in favor of friends and family coming to visit. I just unblocked the next two weeks before and after Memorial Day, because I know that no friends or family are comin... Latest reply by Susan1108

Does anybody else get frustrated with the rating system and feel it is heavily weighted in the guests favour?!i have just had 2 stays and reviews giving 5 star in all areas but then giving 4 stars overall. One has fed back saying they rarely give 5 and on... Latest reply by Moudi1

Today I had a complaint about someone not feeling comfortable because they saw a bug. I responded with "I'm sorry, we will come by and take care of the issue" then they decided they could not stay there. We went by and saw 2 ants... 2. We sprayed again... Latest reply by Ian-And-Anne-Marie0

Anyone else experiences issues while trying to access ratings? For the last few days, I continuously see an ice cream person instead. Latest reply by Chill-and-Relax0