I gave a reduced rate to a guest based on a 3 month stay. Now they want to change their reservation to one month. Can I change their rate for just the one month?I made them an offer that they accepted. I feel that if I don’t accept their changes, I could ...
Latest reply by
Janet533
When guests want to snooze the morning away, I feel this is a really good thing. They come here to relax and recharge their batteries, and sleeping in is a sign that they are comfy in their beds. But... I forgot to ask the guests what time they want...
Latest reply by
Anita485
I have a strict cancellation policy but I decided to be kind and approve a full refund. However, I got an email from airbnb saying that the amount will be deducted from the next payout. I am very surprised it will not be taken from the booking itself. In ...
Latest reply by
Snežana3
I recently chose to post a note on my calendar for guests that includes anything that may disrupt their stay. For example, for tomorrow - the note said there will be a garage cleaning and no vehicles allowed. I assumed (stupid of me I suppose), that this ...
Latest reply by
Elle72
Hello, I live in Eindhoven, Netherlands. Do I need townhall permission for running Airbnb in house?There is no clarity given by anyone. If yes, then I would like to learn from someones expereince. Regards,Deepti
Latest reply by
Emiel1
Hi - having spent 3-4 hours making a number of changes to my listing (images, text, facilities etc.) over several days, saving & then re-syncing it to show online I noticed this morning that it has reverted to the old original listing and refelecting none...
Latest reply by
Rosemarie38
We recently had a repeat guest literally take our super comfy - and certainly not cheap - pillow and pillow cover out of the pillowcase, insert her extremely cheap - and much smaller pillow - into the pillowcase and then stuff it in our closet...I'm assu...
Latest reply by
Lynette57
The new feature allowing you to set length of stays depending on the day of the week is helpful and good for not letting people screw up weekends. However its not quite enough, we are still likely turn off one night stays altogether as they cause major ca...
Latest reply by
Drew--Neal--And-Aimee0
I apologize for bringing this up here if its the wrong section to ask , and if this post needs to be removed i understand.Im from Croatia and a year or two ago about a 100 000 Croatians left the country in search for a better life somewhere else. The o...
Latest reply by
Mark1412
I've been renting out my family's summerhouse in Sweden for three summers now. The last two summers I have gotten nothing but 5 star reviews, but this one I've gotten two 4 star and even one 3 star. I don't really understand what is happening, I'm doing e...
Latest reply by
Mike1034