Monthly Host Report

[Miss-J0]

I don't understaned, 

On my "dashboad"    one of my listing says I need to work on my value,     There are 27  reviews on it.   It is a 4.5 star listing. 

IT SAYS

Copy/Paste

Your last 2 ratings were lower than 5 stars. Overall, you’ve received 5 stars 63% of the time. On average, hosts near you get 5 stars 84% of the time.

Yet when I got my March host report by email it said congratulasions you  got  I got 100% 5 start reviews on ALL your .      I only had  2 guest on that listing for March  and 1 guest on a different listing for March.

Did I really get 2 bad value scores from the March guest  LIKE THE DASHBOARD SAYS or was it two of the 27 from over the last year? 

Please help !  This stuff drives me crazy.  Reviews are our life.