I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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Hello, it is been 5 days and my quest already left and I still didn't get the payment from my guest. Airbnb is usually good paying on time but this time it is already the 5th day and I still didn't receive any payment from airbnb. Who do I need to contact in Airbnb to address this issue?
Hi @Richard20,
I would recommend you read these two Help Guides
1) https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-How-To-Guide/m-p/16165#M728
Dave
David
Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host
How much does Airbnb make each host day?...or is it a free site
David
Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host
I had a similar problem with a guest who made a reservation for a month.
Usually airbnb does the payout 24 hr After checkin and I never worried about.
This time I checked 1 , 2 , 3 days and NADA .
so I called C.S. and they said that everything is fine but there is a problem with a small amout. that they contact the guest and everything will be fine.
It was the end of the month so i paiedy bills, and the bank statement showed red.
I kept calling them several times a day and finally the payout was made 1 week after the original date.