Hosting

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Understanding frequently used simple English terms

Herewith seeking urgent counsel on platform generated terminology and soliciting expert advice for answers to the following question; “Are we honestly expected to host strangers with obscured profiles, armed with an infamous bogus review system, wrongly ... read more

Created 29-07-2019 | Latest reply 31-07-2019 by Peta7

in Johannesburg, South Africa

What things do you look for as a guest?

Hey there everyone, When we prepare our home for our guests, we try to think of even the smallest detail to ensure everything is perfect. We want our guests to feel comfortable and enjoy listing! So, what happens when the roles reverse and hosts become... read more

Created 16-04-2019 | Latest reply 30-07-2019 by Greg-and-Lisa0

in London, United Kingdom

payout method and verification

hi i am trying really hard to enter my payout infohowever1) i am being asked an IBAN which i dont have (banks in Hong Kong do not have IBAN) and it seems i cannot go past this step without entering an IBAN2) i am asked to complete the verification steps h... read more

Created 20-04-2018 | Latest reply 30-07-2019 by Monica1229

in Shanghai, China

Hosting

We had a guest make a booking for 1 person, alarm bells did ring so we asked her to confirm the amount actually staying for the weekend. She replied 2 people for the 1st night and 5 for the second night. Mmm.... how do you charge for this? read more

Created 29-07-2019 | Latest reply 30-07-2019 by Kelly149

in Angaston, Australia

Joys of hosting

Two years ago we had a young Frenchman named Emeric stay here with his parents, Carole & Eric. Emeric started off his review by saying, “Sometimes when you travel, you make beautiful encounters”!How right he is, words can’t describe how nice some of my gu... read more

Created 27-07-2019 | Latest reply 30-07-2019 by Robin4

in Mount Barker, Australia

Any suggestions on what should I do with a guest who may have mental disorder?

Hello everyone, first time post my story here. I have hosted more than 200 guests and this is the first time I am having such a nightmare... What could you do when a guest asks you to change room temperature every day by only 1 degree difference of Cels... read more

Created 21-04-2019 | Latest reply 30-07-2019 by Midori2

in Mississauga, Canada

Include informational stars on out of host control (location) that do not affect superhost status

I am not concerned about a star system that holds hosts responsible for those things hosts can do something about.I am concerned about including items that a host has no control over, such as the location or how difficult it is for a particular guest to f... read more

Created 18-06-2018 | Latest reply 30-07-2019 by Margaret592

in Olivebridge, NY

4 infants......

Has anyone else had guests that try to abuse the infants number? My most recent run in with is was a guest that said they had 4 infants. I wish Airbnb would give control to the host as to how to handle infants. (That they add up in the total guest count i... read more

Created 30-07-2019 | Latest reply 30-07-2019 by Ian-And-Anne-Marie0

in Gilbert, AZ

Stranded and scammed guests totally not supported and even being lied to by AirBnB Customer Support

I'm a superhost living in Rotterdam, the Netherlands. On July 2, late in the afternoon, a guy ringed my door bell. He asked me if he had to be at my adress regarding an AirBnB reservation he had made with a woman supposedly called Judith -- and he asked m... read more

Created 20-07-2019 | Latest reply 30-07-2019 by Kelly149

in Rotterdam, Netherlands

Smart Pricing Issue

Yesterday I looked at the pricing for this summer and when I logged in today every day had been changed to our minimum value. Every Day. Anyone else experiencing this?

Created 20-03-2019 | Latest reply 30-07-2019 by Maxine3

in Richmond, VA

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