I got two double bookings for two of my houses on airbnb for July 2017. I setup the external calendar sync with my VRBO/HA calendar. But airbnb only sync the calendar within 12 months. So they left entire July month empty and my guests booked my ...
Latest reply by
Emmy-And-Bob0
I had a guest Instant Book my place for the next night. (I’m changing the guest’s true names) The reservation was for a profile named “Anne” who had several positive reviews, verified ID, phone number, etc. Basically, an ideal guest judging from her profi...
Latest reply by
Marzena4
I just got a review that maks me feel to get off of airbnb. My guests were french. I speak English, therefore there was a language barrier.I tried speaking with them while they were here but they were always distant. The room itself does not have a fu...
Latest reply by
Matthew285
Simone86Level 2Maracas Bay Village, Trinidad and Tobago
Hello, The title of my listing is Super Bowl. When I searched all listings for Super Bowl, my own listing did not appear. This means others are not seeing my listing. Why is this and how do I change it?Sarah
Latest reply by
Steve143
Hi --I'm new to AirBnB hosting. Last night, I received two reservation requests. But this morning, before I could respond to either of the requests, one potential guest successfully made a complete reservation that's shorter than ideal -- and shorter than...
Latest reply by
Rene-and-Zac0
hi there. we had a booking that took place from Dec 30 - Jan 13 2018. AirBnB transaction history says my payout has been made. But i still havent received it at my bank via a SWIFT transaction? Investec Bank, South AFrica. this is taking very long and I'...
Latest reply by
Marzena4
I am considering selling my property since I work abroad...at present there are a couple of reservations several months in the future...so if I am able to sell my property prior to then how do I address those reservations? I let one reservation 4 months d...
Latest reply by
Matthew330
Hi everyone! I am hosting for more 2 years already (private room) and this is first time that I face this problem. My guest is sick. He said that he got small flue when he just arrived. Therefore, he did not inform me about this in advance. Anyway! He is...
Latest reply by
Lawrene0
can we make "additional guest fee" invisible to potential guests? recently, I got 2 groups, they claimed they only had 4 people, but in fact they had 10, 12. The reason is they saw I charge extra guests fee, so they claimed they had only 4. I am fine with...
Latest reply by
Hans83
Can I as the host change the price of a booking as agreed with the customer? Reason is I set up our property with a price, found out we were under-charging within 24 hrs, increased the price etc. However this customer saw it at the original (ie. not inc...
Latest reply by
Daniel969