Hosting

Hello Airbnb Support,We have 4 listings with you and soon to have another. We feel very happy with our being part of Airbnb, but... The State is now asking for sales tax on stays less than 30 days. It would be completely confusing for us to have to charge... Latest reply by Marzena4

Hi, i have strict cancelation policy but one of the guest want to cancel booking 4 months in advance. Im happy to waive to fee, as iw ill be able to rent out the haouse to somebody else but not sure how to do it? Do they cancel and I reinbust the money? O... Latest reply by Clare0

I had a guest for 4 nights last week and he and his family left my apartment in a mess. It cost me more this time than previously to pay my cleaner.He left used toilet paper in the rubish bin instead of flushing it down the toilet. He took a palking permi... Latest reply by Fred13

I had a guest book for last night about 2 months ago. There is a big wine festival on in my town, and rooms are hard to come by. Yesterday, they canceled at about 10 am, in advance of their 3 pm checkin, due to not wanting to drive in the winter weather. ... Latest reply by Mary758

Hi - my guests stood me up at their check in time of 15.00 at the apartment. They actually called at exactly 15.00 and said they cannot make the apointment and asked if we can reschedule for 19.30 (4.5 hours later.) When i told them that i am already at t... Latest reply by Kelly149

Hello helpful hosters, I have a booking from a 17 year old who has booked on behalf of her boyfriend who is going to be 19 during the stay. She is turning 18 a month after their stay. Is this ok that she has used her boyfriend's profile because she is not... Latest reply by Lucy168

We are leaving the area and want to leave our house to be hosted by our neighbour, is there anyway to add another person to the host list? Latest reply by Matthew285

Usually my night price is around RM 190 (USD 47). But now Airbnb price tip push all the way down to minimum allowable price in Airbnb USD 10!!!!My view rate also experience prolong low view rate. My interior is one of the best at my area i believe. My ser... Latest reply by Boon-Hooi0

I got two double bookings for two of my houses on airbnb for July 2017. I setup the external calendar sync with my VRBO/HA calendar. But airbnb only sync the calendar within 12 months. So they left entire July month empty and my guests booked my ... Latest reply by Emmy-And-Bob0

I had a guest Instant Book my place for the next night. (I’m changing the guest’s true names) The reservation was for a profile named “Anne” who had several positive reviews, verified ID, phone number, etc. Basically, an ideal guest judging from her profi... Latest reply by Marzena4