PAY OUT

Richard20
Level 1
Las Vegas, NV

PAY OUT

Hello, it is been 5 days and my quest already left and I still didn't get the payment from my guest. Airbnb is usually good paying on time but this time it is already the 5th day and I still didn't receive any payment from airbnb. Who do I need to contact in Airbnb to address this issue?

4 Replies 4
Dave-and-Deb0
Level 10
Edmonton, Canada

Hi @Richard20,

 

I would recommend you read these two Help Guides

 

1) https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-How-To-Guide/m-p/16165#M728

2) https://community.airbnb.com/t5/General-Hosting/Search-the-Community-Function-Is-Your-Friend-A-How-T...

 

Dave

 

 

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host

How much does Airbnb make each host day?...or is it a free site

3%

David

Superhost Ambassador ~ Host Club Community Leader ~ Community Expert ~ Experienced Co-Host

Sofi1
Level 2
תא, Israel

I had a similar problem with a guest who made a reservation for a month.

Usually airbnb does the payout 24 hr After checkin and I never worried about.

This time I checked 1 , 2 , 3 days and NADA .

so I called C.S. and they said that everything is fine but there is a problem with a small amout. that they contact the guest and everything will be fine.

It was the end of the month so i paiedy bills, and the bank statement showed red.

I kept calling them several times a day and finally the payout was made 1 week after the original date.