Payout

[Jess32]

My first guest arrived, and I got paid on the day following its settlement. After a few days, guests decide to stay for a few days longer and paid, but the money for the extension of the reservation did not come. When can I expect payment?

Regards

[Cynthia-and-Chris1]

In my experience, the money is paid out 24 hour after I accepted the extension.  Did you accept the guest's reservation change request to extend their reservation?

[Jess32]

Hi! Yes, I accept reservation change request and extend it, but I have no Payout. Guests said that they already pay and I see it, but I don't have payout.

Thank you for replay.