Hello @Victoria561 and @Lisa1122,
Welcome to the Community Center. My name is Lizzie and I am the Community Manager here.
Thanks for highlighting your experience here. I have good news, Airbnb has now fixed the issue (apologies for the delay!), and payouts for the impacted hosts are on their way. All affected hosts will also receive an email shortly with more details.
I hope this helps, please do keep me updated.
Thanks,
Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.