@Kelly149 thanks for your feedback.
I'm aware of Airbnb shortcomings,but that is beyond my logical comprehension.
Its so clear that this guest is retaliating, that i was surprised when the first case manager denied to remove this non sense.
I'm waiting on a new case manager to review all the information i provided .
Also Airbnb contacted him amd made him pay for the extra guests, clearly he didn't like that!
Just by his comments about the house rules "i feel like i should not have to" do you belive if i send it the houle rules when the booking was confirmed would have made any difference on the outcome?
I think he knew what he was doing!!!