Review of the wrong place

[Michael83]

So we can't have a review taken off or modified, even if it's for the wrong property?  I just got a review from a recent guest who apparently stayed in Las Vegas or somewhere after leaving here or before coming here, saying how my place was just off "the strip" yet walking distance to the casinos- hey wait, we don't have a "strip" here on the Oregon Coast and there aren't any casinos within 30 miles.

Plus he dinged me for overall, communication, etc, which I don't think was meant for me either.

What can I do?

[Jeet0]

Hello @Michael83,

How careless of the guest! "

Airbnb states, “Our community relies on honest, transparent reviews. We will remove or alter a review if we find that it violates our review guidelines.”

This review violates the guideline, "Reviews unrelated to the actual reservation". You can get in touch with Airbnb and get it removed.

Here's more about reviews: https://community.airbnb.com/t5/Tips-Tricks/All-About-Reviews-A-Community-Help-Guide/m-p/38099#M1857

🙂

Jeet

[Michael83]

Thanks Jeet, I'm on it now.