@Karen-and-Brian0 I thought I would share with you what I send to any POTENTIAL guests at the time I receive their first booking request or Inquiry. (especially the ones who don't comply with the House Rule necessary to even write me in the firt place) If you read my ENTIRE HOUSE RULES, you will understand. 🙂
This is how I flush out the people who will come here being demanding, asking questions that were already answered in my listing, and testing to see how respectful they really are. *(Check out my House Rules...it gets updated every 7-8 months after experiencing what we think is common sense, but isn't for those who come to OUR HOME. Some people will treat your home as if its theirs, and that's not always a good thing...especially if they dont' clean their own toilet for months!) Yuck right? haha
FIRST REPLY MESSAGE SENT TO TRAVELERS:
" Thank you for your initial message and for choosing our home for your potential stay. We are super excited to host you both and share our Aloha Spirit. Airbnb has been a blessing and a joy for our family. To help you and your traveling partner be one of our many awesome guests, we ask that you both take the time to go through and read my entire listing, profile and guidebook.
As a Superhost, I have taken such great care and time in filling out MY listing, MY profile and MY GUIDEBOOK with elaborate information that can answer just about any question you may have and offer up fantastic suggestions. Please read everything before you send me any further questions. If you have truly read my ENTIRE LISTING , PROFILE and GUIDEBOOK, and still have a legimate question, then by all means, please ask away. You will receive a response within a few minutes. My goal is to help you have a fantastic memorable vacation. Also, if you have a photo in your profile that only includes you, and not your traveling companion, please be sure to use the email provided in your confirmed booking to send me a beautiful photo of both you and your accompanied guests (along with their full name) because we really love to see who we are hosting just as I have posted a beautiful smiling photo of my entire family for you to see. Smiles are the best.
More importanly, there was a crucial part in my listing that you have missed. I'm willing to give you a second chance to see what you have missed, as there was a requirement clearly written about in my House Rules when first approaching me to book our home.
I am sure after spending a few more minutes on my listing, you will slap your face silly immediately wanting to write me an apology. And I will gladly accept it. Its important to approach any host with respect, and this first step is how my previous 5 Star guests have all shown it.
Mahalo Nui Loa for choosing our home to enjoy the island of O'ahu. And welcome to Airbnb! "
SIDE NOTE TO HOSTS: How many people get this message? 9 out of every 10 requests. Has everyone appreciated this direct message? Sadly nope. But do I care...Nope! Because I am not willing to host anyone that doesn't care enough to show me respect the first chance they have when wanting to book our home. I have to say, this message has helped me alot and so has the requirement within my House Rules. Many hosts are now using it. Feel free to do so, but just choose your own movie quote or song....etc. And the ones who write back laughing saying they slapped theirselves and ask me to forgive them, find themselves getting approved. Best guests are the ones with a sense of Humor. And they love mine. Some just need to be reminded to read.....read......read. What I won't do, is lower my standards.
I'm hosting one of these guests right now who wrote me saying he had slapped himself silly for missing that VERY IMPORTANT HOUSE RULE during the initial booking request. And now we are all having a FANTASTIC TIME hosting him.......he even had dinner tonight with my family, and he said..."Momi, you are making it so hard to go back to Seattle!!" Best compliment ever.....
Hope I have helped you in some way....
If you feel that me or another host have helped you, feel free to click on the "thumbs up" button at the end of any post. Thank you so much.
Aloha, Momi
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