Salty Grape

Scott19
Level 1
Center Harbor, NH

Salty Grape

I just had a guest reserve a room in my house yesterday, but now I have to cancel.  What do I do and how do I guarantee that he gets all of his money back?

1 Reply 1
Donna15
Level 10
Delft, Netherlands

 I'd suggest contacting AirBnB ASAP and explaining why you need to cancel. Normally there are severe penalties for a host cancellation.

 

What is your cancellation policy? Would you be able to ask the guest to cancel?  If he's refunded in full, you could make a private arrangement with him so that he doesn't lose the AirBnB service fee that he paid. 

 

I hope someone with more experience will come by to advise you. 

 

 

 

 

 

 

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