Hosting

Still waiting on payment for last reservation. Strange, since I usually get notice of funds being deposited the day the guest checks in but my guest left on Sunday; Wednesday now. I changed my default payment account last Thursday. Latest reply by Zoe376

Hi, Airbnb changed their "rules" for superhost, added average review score must be at least 4.8, which is reasonable, but, I got a 1 star review, the reason was I filed a furniture damage claim, airbnb reimbursed me $1478, but my guest cannot take the... Latest reply by Gema57

Apologies this is a long post, but I'm feeling VERY unsupported by AirBnB and therefore looking for advice from the hosting community given this awful situation. Please note that this guest completed their 6 night stay indicating they really enjoyed thei... Latest reply by Brian785

I am an air bnb host in London and have been hosting my flat since September 2021. I was only informed recently by a friend about the 90 day rule, that apparently you cannot rent your property or room for more than 90 days! I had no idea about this as t... Latest reply by Paul1255

I find this not ethical and unfair. Most of the places I stayed did not increase any cleaning for the pandemic. Sometimes I didn't have towels or sheets or pillows because the linen services were down. What a rip off. I tried to make a class action sui... Latest reply by Sarah977

We just had our first bad experience with a guest, which really wasn't as bad as some people's experiences that I have seen on the community chat! None-the-less, the guest did not follow the rules: completely disrespected our check-out time (which had al... Latest reply by Suzy143

HI, Relatively new host here, looking for some advice. We had a guest book way back in November for a NYE stay at our house - it's in a ski area. They went with a discounted/non-refundable rate when they booked. Anyway, they had to cancel since a member o... Latest reply by Kelly149

I received a request from a couple wanting to stay 2 nights over the weekend at a discounted rate. Our rate is cheaper for 2 nights than you can pay for a motel for one and amongst the cheapest on Airbnb, especially given the nature of the property.I decl... Latest reply by Danielle513

The picture of the guest is not clear (face covered by a dog). How can I get clear picture about who will be staying at my space without asking the guest. Not sure how Air BNB verified this person's identification based on a picture with no face. Latest reply by Sarah977

We had some guests who checked out a day early and in a hurry (seems something came up). They contacted me and let me know they might have left the window open. I'm not there, and my cleaner wasn't in the area, and nobody I checked with was available to g... Latest reply by Josh1349