Special offer to repeat guests

Camber0
Level 1
United Kingdom

Special offer to repeat guests

Hi there, anyone know how I can offer a discount to a recent guest that wants to book again? They have been pre-approved historically and I don't seem to have the 'special offer' option this time round. Thanks, hopefully!!

2 Replies 2
Lawrene0
Level 10
Florence, Canada

https://www.airbnb.ca/help/article/35/how-do-i-send-a-guest-a-special-offer

@Camber0, it looks from this as if it is just for enquiries, not booking requests. If they sent a booking request, ask them to cancel it and send an enquiry instead. Or just change the reservation, as it says at the bottom, after it is confirmed. Hope it works!

Gerry-And-Rashid0
Level 10
London, United Kingdom

Let them book and then go to their reservation and change the price - they will need to accept the new price for it to be effective.