I had a guest instant book for a checkin today. We have a st...
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I had a guest instant book for a checkin today. We have a strict 4pm checkin time & they showed up at 2:15 saying they chose ...
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I tried to edit my Guidebook tonight and noticed that I cannot scroll down the page in either Chrome or Firefox.
@Allison17 No problems scrolling for me, either using the scroll wheel on the mouse, or the scroll bar on the right side of the page.
I am having the same problem. Did you ever get a solution?
I cannot scroll on the Airbnb search page at all? Anyone
Same problem here...tried 3 different browsers.. Can not scroll down anywhere on the Guidebook setup page except the far left box for main categories. Love it if someone could provide a solution.
Use tab to move through the categories. Oh, and always start filling in at the last category! When you do this you can easily "control tab" back up the list of categories, seeing everything you are adding in that category, while the entries you have already filled in scroll down and disappear off the bottom of the screen. Don't start at the top of the guidebook list, or each new entry pushes the prior entries or the next category to be filled further off the screen where you can't see them without minimizing the resolution on your computer screen. This is clumsy, but makes setting up the Guidebook possible.
I also have this problem on my Mac. Anyone found a solution yet?
Same issue here on Chrome
Same problem in Windows 10 Chrome and Edge.
Hello @Jeff-and-Maria0, @Jeff32 @Brendan38, @Gayle24, @Kathleen126,
Thanks for sharing this here. My name is Lizzie and I am the Community Manager here.
I am currently reporting back to the tech team on the difficulties you are experiences, I will update you with any information I receive back on it.
Please do continue to update me on this, if you can.
Thanks,
Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
Looking to contact our Support Team, for details...take a look at the Community Help Guides.
The same here. Cannot scroll down at all when updating my page. I just uploaded new pictures but cannot neighet edit or see them apearing on the screan. The same with amenities. There is no way how to scroll the page down and add new ones. Really anoying. Hope you will resolve this problem soon.
No change to report. The set-up and viewing of the Guidebook is not functioning properly, despite trying several browsers.
I'm also having problems scrolling down the Guide book page - there is no sidebar from which to do this.
Unfortunately it's still a problem. I've tried three different browsers, and it's the same...
I got the same problem 2 years after these posts. Would have thought Airbnb might have bothered fixing it by now!