Hosting

I deal with several different properties and often I get requests that I can't handle with one but another place will accomodate.I generally give the client the name of the listing but it seems to get lost..Is there a way to refer a potential client to an... Latest reply by Kelly0

I have a reservation for this upcoming Saturday and Sunday night. Usually airbnb sends me friendly reminders about hosting (which I like) I received a reminder for a guest arriging April 14 but nothing for this weekend. I'm wondering if the guest is re... Latest reply by Mary62

I need to talk to Airbnb about superhost matters. Latest reply by Dave-and-Deb0

Team, I obtained an inquiery this morning and replied back to the Guest with a few questions via my laptop.A while later, I was on my Airbnb mobile app and carelessly deleted the inquiery via the app. How do I reinstate the inquery so I can further review... Latest reply by David177

I'm trying to use the Resolution Center as a Host, but I'm only allowed to Create a new Resolution by selecting a forthcoming reservation as a Guest. What gives? How do I inviolved AirBNB with a resoltion as a host with a guest? Latest reply by Mitchell0

For my high profile listing, I need a security deposit that is over the allowed $5100. How can I do this?Also I need a "super strict" cancelation policy. How do I add this? Thank you! Latest reply by Clare0

I have this instance where i have 1 day vacant in my calendar , and i wanted to make last minute discount for airbnb to announce as special offer to Guests trying to find well suited accommodation. This is not the Special Offer thing that we offer TO A GU... Latest reply by Dhanee0

We have already filed a complaint in the resolution center, about 24h after the checkout.The guest rejected without a counter offer.We involved airbnb but it's been 5 days and we still don't have any updates wich causes some worries since there is the 48h... Latest reply by Brittany1

Dear guys,One of my guest cancelled the booking with 4 days before her check-in.The politics to my booking is the Moderate one, which refunds 50% until 7 days before the check in.I believe this way the guest wouldn´t be refunded, isn´t?Otherwise, I would ... Latest reply by Clare0

I would like to have a refundable cleaning fee. Ideally the guests will leave the house in the condition it was in before they arrived, but in cases when it is not, I would like to have some security deposit for seemingly small petty issues like dirty dis... Latest reply by Frank10