Wrong cancelation

[Bruno97]

Hello. I had a confirmed reservation, but the guest contacted me afterwards informing that he wont be able to travel in those dates. After waiting for a while and as he did not cancel in airbnb, I canceled the reservation from my side in order to have those dates available again. Unfortunately I did not realize that the cancelation from my side as a host will be blocking those dates instead of making them available again. Can someone tell me how I can resolve that issue? I do have the written message (proof) from the guest informing me about his cancelation. Thanks

[Cynthia-and-Chris1]

This is why it is important for hosts to be intimately acquainted with all the in's and out's of hosting.  Do youself a favor and take some time to read all the hosting policies, penalties, and information.  In addition to your dates being blocked, you will also be penalized monetarily.

[Helen-And-Mario0]

Beside reading all host guidelines, call Airbnb and explaine it to them.